1. Introduction
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our short-term rental services ("Services"). By using our Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
-Email address
-Phone number
-Billing and payment information (where required)
-Government-issued identification (where required)
b) Booking Information
-Reservation details
-Stay history
-Preferences and special requests
c) Technical Data
-IP address
-Browser type
-Device information
-Cookies and usage data
3. How We Use Your Information
We use your information to:
-Process and manage reservations
-Communicate with you about your booking
-Provide customer supportImprove our website and services
-Prevent fraud and ensure security
-Comply with legal obligations
4. Sharing Your Information
We may share your information with:
-Payment processors
-Property owners or managers
-Service providers (cleaning, maintenance, etc.)
-Legal authorities when required by law
We do not sell your personal information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie settings through your browser.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Golden Castle
contact@gcgstay.com
+1 438 240 2017
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